Questions

What does it do besides scanning?
It keeps their routine — food, walks, doses — with streaks and a nudge, works out how much to feed them, keeps their weight with the curve, their vaccines and medication with a reminder, a diary of what you notice and an album of their photos. Also a pass over the house, room by room.
What can I scan?
A barcode, an ingredient label, or a photo of the thing itself — a plant, a fruit, a toy.
Which animals does it cover?
Dogs and cats. The verdict depends on the species and the weight of yours.
What if I have more than one?
Two on the free plan and no limit with Pro, and you switch between them whenever you like. Each one has its own weight, its routine, its vaccines and its album, and the verdict comes out for the one you have picked.
Why does it sometimes say «we don't know»?
Because it is the truth. Our documented base has 225 substances; when what you scanned is not one of them and the assistant cannot answer either, saying nothing beats guessing.
Where do the data come from?
Public veterinary sources — the Merck Veterinary Manual, the ASPCA, Pet Poison Helpline and others. Every substance links to the page it came from.
Does my data leave the phone?
There are no accounts: you do not sign up and there is nothing to log into. Your pet's name, their weight, their diary, their photos and your history live only on your phone. When you scan we send just what the verdict needs —what it is, the species and the weight— and our server keeps that scan with an anonymous app identifier and, for 30 days, your IP. If you subscribe, RevenueCat sees that purchase. And the app measures how it is used and when it breaks, with Firebase from Google, without your pet's name, their photos or your diary: it is on by default and you turn it off in Settings → Privacy.
What happens to my photos?
They are sent to our server and read by a Google service. We keep them in no database, but they stay 30 days in the technical log of that call, which is what lets us find out why a scan failed.
Does it work without internet?
Scanning needs a connection: the reading happens on our server. What you already scanned stays on your phone and opens without it.
What does it cost?
The first five scans are free. After that there is a subscription, monthly or yearly, and the store shows the price in your currency before you confirm. You never pay for the emergency card or the poison control phone.
Does it replace the vet?
No, and it never will. It tells you what may be dangerous so you can decide how fast to move; a diagnosis is the vet's job.